HVACR Business

Education 2017

Help hvacr contractors master the critical components of business management.

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Stay ahead of the competition with the new Heatcraft Certified Contractor Program Launched in January of 2017, the Heatcraft Certified Contractor Program (HCCP) provides tools, information and knowledge to help Contractors grow their business. The Refrigeration industry is constantly changing. New technologies are on the horizon and customers/end-users' needs are continually evolving and growing. For these reasons, refrigeration technicians and contractor companies need to stay updated and trained on industry trends to find a way to differentiate themselves in the marketplace. Heatcraft Worldwide Refrigeration, a leading provider of commercial and industrial refrigeration components, systems and service solutions, is increasing the value of its service-training programs by launching its new Heatcraft Certified Contractor Program to qualified service contractors and individual technicians on Heatcraft's proprietary products. This is a great opportunity to grow technicians' knowledge, as well as grow business opportunities. About the Program The Heatcraft Certified Contractor Program provides technical training and certification to qualified refrigeration service contractors and individual technicians on Heatcraft proprietary products. Contractors and technicians who complete the training and pass the certification exams will be able to enhance their reputations as trusted resources for quality service on leading-edge commercial refrigeration products. The first set of certification courses are meant to promote electronic controls in the refrigeration industry. Today, the majority of refrigeration sales are focused on traditional mechanical control systems. Electronic controls provide many end-user benefits such as increased energy efficiency due to a controller that is sensing when the system needs to defrost. The courses cover best-practice techniques for the installation, maintenance, programming and troubleshooting on three proprietary Heatcraft refrigeration control systems: • Beacon II™ Refrigeration System • Quick Response Controller (QRC) • SMART Controller II™ Additional training and certification courses will be rolled out in 2018. Benefits As part of a strong Contractor network, the certified contractor will have access to the following benefits: Additional 1 year warranty on Heatcraft equipment from the date of original installation on equipment installed and maintained by certified contractors. Leading edge controls training: Certified Contractors will learn best practices on maintenance and installation procedures, as well as be trained on new technologies which can be used to inform end-users about the benefits of controls, such as energy savings, improved product integrity and system reliability. Contractor company name/brand listing on the Heatcraft website: Certified Contractors will achieve increased recognition in the market, gaining access to new business opportunities. Exclusive use of Heatcraft Certified Contractor Program brand: Certified Contractors can demonstrate they are part of an elite group of refrigeration professionals by leveraging the Certified Contractor Program logo on company vehicles, website, advertisements, apparel and more! 30% discount on Heatcraft Training Courses: Certified Contractors will receive a 30% discount on all technical training which includes instructions for installing, maintaining, servicing and troubleshooting select Heatcraft proprietary refrigeration solutions. Commercial Finance Program: Certified Contractors will gain access to a program that offers customers total project financing by bundling Heatcraft refrigeration equipment, installation, walk-in panels, electrical and plumbing, service contracts and maintenance agreements into one easy payment. Joe Jones Technical Training Manager Jones' resume includes more than 47 years of experience in the refrigeration industry. In that time, he's developed countless training materials for contractors and customers alike, from video tutorials to podcasts. He specializes in making technical material accessible and relatable, ensuring that contractors leave the program fully prepared to tackle real-world challenges. Stanley Osborne Sr. Technical Training Consultant Prior to joining Jones on Heatcraft's training team, Osborne served for 11 years as a faculty instructor at Gwinnett Technical College in Lawrenceville, GA, where he taught courses related to HVAC, refrigeration, and electrical standards. He's also served as President of the Five Star Chapter of R.S.E.S., and holds a variety of certifications related to commercial refrigeration and air conditioning from N.A.T.E., Ferris State University, Lanier Technical College, Athens Technical College, and more. Osborne has 4 Professional Masters Licenses: Plumbing, Heating and Air, Electrical and Low Voltage.

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