HVACR Business

JUL 2017

Help hvacr contractors master the critical components of business management.

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16 HVACR BUSINESS JULY 2017 www. hvacrbusiness .com continued from page 15 and dent equipment that can't be installed or returned to the supply house, consider using it in the training lab. Developing the curriculum should be le to the Instructor, per broad guidelines from the administrator to choose carefully the number of classes per topic and mix of classroom-lab time. Instructors must be aware of the way their students learn. Generally, the best format is to allocate time to classroom learning to explain the theory, plus some time allocated to lab work where students can observe and handle the parts, equip- ment or tools. ere are many videos either online or from manufacturers which can be used to supplement or reinforce the instructor-led training. ere may be specific topics for which outside vendor partners (i.e. manufactur- ers or manufacturer's representatives) can share their expertise on a topic. An honest, open dialogue between the administrator and instructor will identify what topics can be delivered by the instructor and what topics are best taught by someone outside of the organization. Using outside providers also covers planned absences of the Instructor. e CroppMetcalfe Academy has two full-time, plus several part-time instruc- tors and several spaces for hands-on labs, both inside and outside our facility. All students have online access to training ma- terials and videos, plus the ability to view classes online if they missed or need a re- fresher on a topic. All of our instructors have taken a class on teaching adults. Teaching requires a unique skill set and we invested in our teachers to give them the tools to succeed. All of our teachers held management po- sitions previously, but the student-teacher relationship is much different than that of an employee-supervisor. Step 3: Go for Launch! e first session with students is a gratifying, yet anxious time. Instructors learn how to connect with their students in a wide range of options to deliver their instructions: instructor-led discussions, classroom training, webinars, e-learn- ing, lab assignments, etc. Students must balance their "day job" with being a stu- dent and committing to their studies and assignments. It's important to give feedback plus periodic check-ins with the students. is could range from quizzes to lab assignments and allows the instructor to gauge the retention of the material as well as provide insight into teaching future topics. e first session also identifies any gaps in preparation or needs of the lab or class- room setup. is would not necessarily indicate a failure. It's an opportunity to improve the program. Do you need more equipment for labs? Do you need different slides or videos for any specific topic? During the first session, you may want to pivot away from some elements of the course curriculum since your company has a unique way of doing a common task, or a process not widely used by other com- panies. In these situations, you'll want to document these special items so students have reference documents. A good practice is report cards. At the conclusion of every semester or class, in- structors should distribute report cards showing grades and hours attended. is provides a sense of closure, but also rein- forces to everyone that this effort is to be taken seriously. Setting up an in-house training program is a commitment to the company's future, and a sign to your employees about your commitment to them. ENERGY EFFICIENCY FOR ALL SHAPES AND SIZES Whether you're building or renovating homes or erecting office towers, Panasonic HVAC solutions provide everything you need to heat, cool, and save energy. Let's take your business to profitable new levels together. Learn more at business.panasonic.com/HVAC RESIDENTIAL DUCTLESS For residential construction, our Exterios XE ductless single split systems do more than just heat and cool a home. They detect room occupancy and automatically adjust temperatures to your ideal comfort setting. That's why it's the most energy-efficient HVAC system available. COMMERCIAL DESIGN FREEDOM For commercial spaces, ECOi VRF systems give contractors, engineers, and architects a modular HVAC solution that can grow with any building. Using the most efficient combination of compressor, fan, and refrigeration management, ECOi lowers operating costs while offering the design freedom you demand.

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